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Operation regulations

一､Operation regulations

     1. Transfer phone calls;

     2. Receive visitors and report related departments;
     
     3. Receive and distribute faxes, expresses, mails, newspapers and periodicals;
     
     4. Control, daily repair and maintenance of printers and fax machines;
     
     5. 5s maintenance of reception area, training room, meeting room, executive office and reception room;
   
     6. Update and management of contact information of employees, including phone numbers, etc;
   
     7. Arrangement of newspapers and supplement of company brochures everyday;
   
     8. Procurement and control of reception and cleaning articles;
   
     9. Other tasks assigned by leaders.

       

二､ Regulations of appearance：

      1. Wear work clothes distributed by the company during work hours, and keep work clothes clean and tidy;

      2. Put on light make-up, and choose light and elegant perfume. Too strong perfumes are not allowed;
 
      3. Keep hairs clean, tidy and bright; wash hair frequently; do not wear exaggerated jewelries, hangings                 and earrings;
 
      4. Do not eat food with undesirable odors before work; keep breath clean and fresh;
 
      5. Keep hands clean; nails shall not exceed the fingertips by more than 2mm; keep nails clean;
 
       6. Do not wear slippers; wear stockings (silk stockings without patterns and stockings shall not be                        exposed) when wearing leather shoes;
 
       7. Check if the appearance is appropriate before work.

三､Regulations of working disciplines：

     1. Arrive at the post 10 minutes in advance and leave the post 10 minutes later after work;

     2. Do not leave the post (including the break time) due to the work nature; in case of need to leave the post,          ask others to cover the shift before leaving;
3. Sit lightly, slowly and upright; keep the upper body and waist straight; keep sights horizontal; keep smiles on face;
4. The following activities are not allowed: bend forward and backward on the chair; cross legs; shake legs; cross arms before over the chest; half lie and half sit on the chair; lie on the desk; shake desks and chairs; play mobile phone; take off shoes; do stretches; hum songs; do yawns; horse around.
5. Do not use dirty words or discriminatory/insulting languages during talk; do not argue with or satirize customers with any excuses.